Shop Policies

Each purchase is shipped using USPS First Class Mail. We use delivery confirmation for each shipment.

Each piece of jewelry comes in a clear polyvinyl bag with an anti-tarnish strip. We use a recycled craft box, twine bow and a Julie Nolan Jewelry label. All items ship in a protective bubble mailer.

Please allow 2-3 weeks for delivery as some pieces are made to order. Email us if you have any concerns about the timeliness of your order.

We are more than happy to refund/exchange any unworn jewelry returned within 7 days of purchase. Please contact us before returning any merchandise. We require that all items be returned to us with a tracking #. No refund/exchange will be given until we receive returned merchandise. You will be refunded for the merchandise, but not for shipping. All jewelry must be boxed in such a manner as to protect it from damage that may be incurred en route.

For customers outside of the USA, I cannot guarantee that you will not be charged for duties and tariffs. I'm not responsible for any delays due to hold ups in customs within your country.